Orders are dispatched on Mondays and Thursday. Any delivery times stated will only count from the day your order is dispatched and not when placed.
We offer a Standard Shipping flat rate of $15 on most orders that do not exceed 5kg in total and/or need to be shipped to a rural destination. If your order falls within either of these categories, shipping will be calculated accordingly at check-out.
We offer an Express Shipping flat rate of $20 on most orders that do not exceed 5kg in total and/or need to be shipped to a rural destination. If your order falls within either of these categories, shipping will be calculated accordingly at check-out.
Free shipping is offered on most order values of $150 or over unless the total weight of the order exceeds 5kg or is being shipped to a rural destination. Orders that qualify for Free shipping will be sent as standard post. As outlined in both Standard and Express Shipping, shipping will be calculated accordingly at check-out in these circumstances.
Any orders that contain plants will default to Express Shipping as the shipping option at checkout. Due to quarantine laws, plants will not be shipped to Northern Territory, Western Australia and Tasmania.
Australia Post Delivery Times
Please note: the following standard delivery times were estimates pre-Covid. These may no longer be properly reflective due to ongoing delays across the system.
Metropolitan: 2 business days
Regional: 4-5 business days
Metropolitan 2-7 business days
Regional: 4-14 business days
Express Post will continue to be the prioritized shipping option but due to Covid-related ongoing delays, Express Post orders should not always be expected to arrive the next business day.
Pick-up from our Vulture Street location is free and will usually take about 24 hours to process, during which you will be notified of when your order is ready to be collected.
COVID-19 LOCKDOWN RESTRICTIONS
While pick-up is still an available shipping option to select, the physical collection of orders will only be allowed once mandated lockdown restrictions have lifted and we can freely, and most importantly, safely move about in our community.